FREQUENTLY ASKED QUESTIONS


How does ClassMo work?

ClassMo is for teachers, students and administrators who need a communication service that extends the classroom for after-class collaboration and collaboration. Teachers share their appointment availability for homework help and students reserve private one-to-one sessions, either as an online text chat or an in-person meeting (as determined by the teacher). A group text chat for each class is also available.


As a teacher how do I list my after-class appointment availability in ClassMo?

Teachers have the ability to share up to two weeks of available time-slots for students to reserve and get help. To share availability, teachers can use the web-based application from their web browser or from the mobile app (either iOS or Android). Log in, go to My Schedule, then click the "Add" button in the upper left-hand corner.


Can students chat with other classmates?

Participating classes have their own chat group called a Class Chat where students can text chat with the class teacher or other students to ask questions and share experiences. All text chats include bad language filtering and can be monitored live or historically.


I'm a student and my teacher said to sign-up for ClassMo. How do I do that?

Once a school has adopted ClassMo as a school-sanctioned service, students can download the mobile app to their iPhone or Android device and then log in with their school email address. Or they can complete sign up at https://www.classmo.com.

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I'm a teacher, how do I get ClassMo for my class?

ClassMo is offered to schools through your school administrators. For more information on how you can get access to ClassMo for your school and students, please contact us at homeworkhelpservices@elm-tree.com.


I’m a school administrator, how do I get a demonstration of the ClassMo service?

To see a demonstration of ClassMo in action, please contact us at homeworkhelpservices@elm-tree.com.

Reporting and analytics ensure administrators better understand student academic success or difficulties as well as social emotional learning. For more information on how you can get access to ClassMo for your school and students, please contact us at homeworkhelpservices@elm-tree.com.

Is there a code of conduct & acceptable use policy?

Yes! This applies to anyone who uses ClassMo. You represent and agree that you will not contribute any content or user submission or otherwise use the services or interact with the Services in a manner that:

  1. Infringes or violates the intellectual property rights or any other rights of anyone else

  2. Violates any law or regulation

  3. Is harmful, fraudulent, deceptive, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable

  4. Jeopardizes the security of your account or anyone else’s

  5. Attempts, in any manner, to obtain the password, account, or other security information from any other user

Also, you agree to follow your school’s code of conduct.